Free Delivery for Purchase Above RM40!

Health & Wellness E-Store

Shipping & Delivery

FREE Shipping On Every Order Over RM40!

  • We shall deliver the products to the delivery address specified and keyed in by the User but we cannot guarantee any firm delivery time upon order and to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery, if the delay has been due to causes beyond the control of us. Your order will be delivered to you via the service of our appointed courier service company.
  • At this juncture, delivery service is extended to Malaysia only. We aim to deliver within the timeframe indicated below from the date of the confirmation of acceptance of an Order within the aforesaid areas unless otherwise notified by us.
  • You shall examine the goods immediately upon collection for any deficiencies and/or damages before you sign for delivery. All risk in the product shall pass to you upon delivery.
  • Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.
  • Delivery Charges will be calculated based on the amount of purchases as below:
  • The User is to notify us immediately of a change to his delivery address and contact number.
  • All goods must be received by an adult aged 18 years or over and capable of receiving the delivery. The User or its representative may be required to produce proof of identity for delivery or collection of the Products and all deliveries shall be signed off by the User or its representative on the delivery invoices.
  • If you are not available to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.
  • If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the product to you) accept delivery or collect the Product from the carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following: Charge you for our reasonable storage fee and other costs reasonably incurred by us; or No longer make the product available for delivery or collection and notify you that we are immediately cancelling the order, in which case we will refund to you as applicable any money already paid to us under the order, less our reasonable administration charges (including for attempting to deliver and then returning the product, and any storage fees as provided).
  • If you request for re-delivery, we are entitled to charge for providing the service.
  • We reserve the right to decline delivery of goods to any user at our sole discretion absolutely.

 

Updated on April 29, 2022.

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